Scott's Lawn Care, Inc. (SLC) Terms & Conditions
PAYMENT TERMS: SLC will not provide any services without a Credit Card Number on file.
Services will be charged by credit card/ACH transaction on the day of service. If the customer is not on Auto Pay and payment is not received by due date, SLC reserves the right to stop services until payment is received. If payment is not received and is 30 days after date of invoice, a 1.5% late fee will be added to the Customer’s account. A $25 fee will be assessed on any returned checks. SLC reserves the right to assess a $25 fee if Customer requests us to re-invoice them for any reason. All legal, attorney, court, and/or other collection cost incurred by SLC are to be paid by Customer. Cancellation of this contract for any reason other than relocation or non-performance by SLC will incur a charge of 50% of the remaining contract payments at the time of cancellation made payable to Scott’s Lawn Care Inc.
CREDIT CARD PAYMENTS: Payments not on Auto Pay will incur a 3% Convenience Fee.
DAMAGE AND INSURANCE: SLC agrees to carry worker’s compensation and business liability insurance to insure the customer against damages or defects caused by SLC, employees of SLC, or any agents acting on behalf of SLC. SLC will only consider damage concerns reported within 48 hours after job completion. SLC is not responsible for any damage to concealed items such as sprinkler systems, in-ground dog fences, and/or underground utility lines, minor scratches on driveways and walkways but will take the utmost care to avoid any problems. SLC will not be liable for any loss, damage or delay due to causes beyond our control, including weather. A valid certificate of insurance will be furnished upon request.
ACCEPTANCE OF CONTRACT: SLC will not provide any services to your property without a signed contract and a Credit Card Number on file. Employees are not authorized to do any freelance work (side work) for the customer. This may result in termination of the employee and this contract.
TAXES: State Law requires a 7.525% sales tax charge on all sales.
CONTRACT ADJUSTMENTS: In the event of an unanticipated increase in the cost of fuel or materials used by SLC in connection with its work under this contract, SLC reserves the right to pass through to the Customer such increases. A fuel surcharge of 3% will be assessed on monthly billings when gasoline exceeds $4.00 per gallon. A fuel surcharge of 6% will be assessed on monthly billings when gasoline exceeds $4.50 per gallon.
QUALITY GUARANTEE: SLC guarantees to perform quality work according to industry standards and reasonable customer expectations in a professional manner. Every job completed by SLC will have a Quality Assurance Report (QAR) completed by a company representative and e-mailed customer’s e-mail address on file. This is the customer’s opportunity to let us know how our service is. If the customer does not agree with our service, the customer should contact our office for immediate attention. If the customer does not respond to the e-mailed QAR report and we have not been contacted by the customer with any concerns within 48 hours after job completion, we will consider the completed job acceptable by the customer and expect payment as stated above. The purpose of this system is to insure the customer’s complete satisfaction with SLC.